Privacy policy
How we look after the details you send us.
[Please check this policy fits how you work before the site goes live.]
Who we are
Food Lovers Lane, 60 Alstone Lane, Cheltenham, GL51 8HE. Email info@foodloverslane.co.uk. [Add your ICO registration number if you have one.]
What we collect
When you send an enquiry we collect your name, email, phone number and the details you tell us about your event, including any dietary needs and allergies. We use these only to reply to you, prepare your menu and quote, and cater your event.
Where it's stored
Enquiries sent through our website form are emailed to us and stored in our email. Consultation bookings are handled by our booking provider, and deposits are paid through Stripe. We don't sell or share your details for marketing.
How long we keep it
[For example: we keep enquiry details for 12 months, and booking records for 6 years for our accounts.]
Maps, reviews and videos
Our contact page shows a Google map, and our reviews may come from Google. Our area map uses OpenStreetMap. These services may set their own cookies or record your visit when they load. We don't use advertising or tracking cookies of our own.
Your rights
You can ask to see, correct or delete the details we hold about you by emailing info@foodloverslane.co.uk. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.